Privacy Policy

We respect the privacy of our clients and partners with whom we work. Please review our Privacy Policy to be aware of what information we collect and disclose to third parties and for what purposes, as well as how you can change, delete or transfer it.

 

What information do we collect and for what purposes?

“LetsBooking.me” and “Olimpus.me” - an online service for searching and booking excursions, active recreation and transfers.

Website ownerhttps://olimpus.meAndhttps://letsbooking.me, as well as logo and trademark, is an individual -Alexander Shepitko.
Address: Ukraine, Lugansk, st. A. Bloka, 28
Contact email addresses:

 

What information do we collect and for what purposes?

“LetsBooking.me” and “Olimpus.me” are online services for searching and booking excursions, outdoor activities and transfers. We collect your data to:

To do this, when booking, we ask you:

We also automatically collect technical information about interaction with the site: IP address, device type, browser, pages, cookies, etc.

To achieve the above goals, when booking excursions, outdoor activities and transfers, we ask you to provide the following personal information: last name, first name, contact phone numbers, email address, departure/destination address.

We also automatically collect information about your interaction with the “LetsBooking.me” and “Olimpus.me” service, such as information about the pages or content you viewed, requests made, reservations created and other actions on the site, as well as IP address, access time, software and hardware information, device information, device event information, unique identifiers, crash information, cookie data, as well as information about the pages you viewed before using the “LetsBooking.me” and “Olimpus.me” services.

Personal information about other people that you provide to us

It is possible that you are booking excursions, active recreation and transfers not for yourself. Then you are most likely providing us with the other person's personal information and making the booking on their behalf.

However, you are solely responsible for ensuring that the person or persons whose personal data you provided are aware of it, understand and agree with how LetsBooking.me and Olimpus.me uses their data (in accordance with this Privacy Policy). 

Your rights

When creating an order, agreeing to the terms of this Privacy Policy, you freely and in your own interests provide us with your personal data and actively consent to their storage and processing.

However, you have the right to withdraw your consent to this Privacy Policy by sending a corresponding message by email [email protected]

The fact of withdrawal of consent does not affect the legality of permitted data processing activities carried out prior to the withdrawal.

In addition, you have the right:

To exercise any of your rights, you may contact us by email with your request or demand.

Deleting data

If you wish to withdraw your consent to us using your data to provide you with access to the “LetsBooking.me” and “Olimpus.me” platform, you can submit a request to delete your personal data by email.

After fulfilling your request to delete personal data, we will completely and irrevocably anonymize your personal data.

Please note that if you request the deletion of personal data, the following rules apply:

Transfer of data to third parties

Third parties are also associated with the “LetsBooking.me” and “Olimpus.me” service in various ways and for various reasons. The main goal is to provide your travel details to the carrier to complete your booking. Your information may also be received by other parties we engage to provide services to you, including financial institutions, advertising companies, and in some cases government or other competent authorities. 

We may share your data:

All third parties are required to maintain confidentiality and use data only for its intended purpose.

In some cases, we may carry out cross-border data transfers to fulfill service obligations.

Third Party Service Providers. We use third party services to process your personal data on our behalf. This processing occurs for a variety of purposes, including sending marketing materials or verifying the authenticity of the email address you provided during the booking process. Third party service providers are bound by confidentiality obligations and may not use your personal information for purposes other than as directed by LetsBooking.me and Olimpus.me.

Competent authorities. We share personal data with law enforcement authorities to the extent that is required by law or is strictly necessary to prevent, detect or suppress criminal activities and fraud, or if we are otherwise legally obligated to share it. In addition, we may need to disclose personal data to competent authorities to protect our rights or property, as well as the rights and property of our business partners.

We also have the right to carry out cross-border transfer of personal data to the territory of a foreign state in order to fulfill obligations for organizing excursions, active recreation and transfers.

Safety

We follow appropriate security procedures to prevent unauthorized access and misuse of personal information.

We have appropriate systems and procedures in place to protect and secure the personal data provided to us. We also have security procedures in place and enforce technical and physical restrictions on the use and access of personal information on our servers.

We retain your personal information for as long as we deem necessary to enable you to use our services, to provide our services to you, to comply with applicable laws, to resolve disputes with any parties, and for other purposes to enable us to conduct our business, including detecting and preventing fraudulent or other illegal activities. This Privacy Policy applies to all personal information we store. If you have any questions regarding the specific retention period for certain types of your personal data processed by us, you can contact us by email.

Changes to this Privacy Policy

We reserve the right to change this Privacy Policy at any time. The updated Privacy Policy is published on the website “LetsBooking.me” and “Olympus.me”. We will notify you of any changes by email in advance.

Disclaimer

The site owner is not responsible for:
- actions of third parties providing excursions, transfers and other services;
- delays, cancellations of events, failure to meet expectations or other controversial situations that arose during the provision of services;
- any damages caused as a result of using the site, including, but not limited to, loss of data, profit or reputation;
- errors, malfunctions of the site, inability to access or other technical problems caused by both our and third-party infrastructure;
- information provided by third parties, including errors, inaccuracy or outdated data.

 

Role of the platform

“LetsBooking.me” and “Olimpus.me” act as an information platform that ensures interaction between users and service providers. We are not a direct provider of excursions, transfers and outdoor activities. All obligations for the provision of services lie with the respective suppliers.

 

Cookies

The LetsBooking.me and Olimpus.me service strives to ensure that interaction with our website is as informative as possible and meets your interests. We use cookies for this purpose. We believe it is important for you to know what cookies our website uses and for what purposes. This will help protect your personal information and ensure that our website gives you the best user experience.

Cookies contain small amounts of information and are downloaded to your computer or other device from the server of this website. Each time you visit this website, your browser sends a cookie back to the server so that it can identify you and remember your user preferences. Cookies can be used for a variety of purposes.

Firstly, they may be required for the website to function properly. For example, without cookies, a website will not be able to remember that you have logged in or made an order. These cookies are called strictly necessary.

Secondly, cookies are needed to analyze the use and improve the website, as well as count the number of visitors. We do not associate website usage statistics and other reports with specific individuals. These cookies are called analytical.

Thirdly, cookies for social networks are used to integrate social networks with the website so that you can use the “Like” and “Share” functions on your favorite social network.

Fourthly, an important area of ​​application for cookies is online advertising. With their help, only the ads that are most useful and interesting to you are displayed on websites. These cookies are called advertising.

By using this website, you consent to our ability to place cookies on your computer or other device. However, you have the ability to control cookies. Please note that deleting or blocking cookies may affect the user experience and some parts of this website may become unavailable.

You can find information about how to disable cookies or change your browser cookie settings online.

Most browsers allow you to see the cookies stored on your device and individually remove or block cookies from certain or all websites. Please note that if you delete all cookies, all data about your preferences will be lost, including your preference to opt-out of cookies, as this involves setting an opt-out cookie.

We may also use technologies to track whether you have read, opened, or forwarded certain messages we send to your email. The purpose of using these technologies is to make our communication tools more useful and attractive to the user. If you do not want us to know whether you have read, opened or forwarded certain email messages, you should unsubscribe. In this case, we will not be able to send you emails without the tracking service activated. You can also cancel your subscription by following the instructions we send you via email.

The last changes to the Privacy Policy were made on 05/01/2025